NDIS Outsourcing Solutions for Your Business

Are you an NDIS provider looking to streamline your operations, reduce overhead costs, and gain back your valuable time? At Smart Staffing, we specialise in providing highly trained virtual assistants for the NDIS sector, so you can focus on delivering exceptional care — while we take care of the admin.
Running an NDIS business comes with unique challenges — finding reliable, affordable, and qualified staff shouldn’t be one of them. At Smart Staffing, we help NDIS providers like you scale smarter by offering trained virtual NDIS staff starting from just $1799/month. Reduce costs, stay compliant, and focus on client care while we handle the staffing.
Why Outsource Your NDIS Staffing Needs?
- Cost-Effective: Save up to 70% on staffing costs compared to in-house teams.
- Skilled & NDIS-Trained Staff: Our virtual assistants are trained to handle NDIS processes and client management.
- Scalable & Flexible: Easily scale your team up or down as per your business needs.
- 100% Australian Compliance: All staff trained to meet NDIS standards and compliance requirements.
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Why Choose Smart Staffing for Your NDIS Business?

NDIS Plan Management Support
Our virtual staff assist with budgeting, payment tracking, and fund management to ensure NDIS participants receive the right support services efficiently and accurately.

Support Coordination Assistance
We help manage service provider relationships, book appointments, track progress, and ensure participants get access to the best support options available under their NDIS plan.

Client Onboarding & Data Management
Our team ensures seamless client onboarding, accurate data entry, maintaining participant records, and compliance with NDIS data handling requirements for secure and organized information.

Billing & Invoicing Processing
Trained staff handle end-to-end invoicing, payment claims via the NDIS portal, and resolve discrepancies to ensure smooth cash flow and accurate financial processing.

Customer Service & Call Handling
Virtual assistants professionally manage incoming client calls, resolve queries, provide information, and ensure timely communication, enhancing your NDIS business’s customer satisfaction.

NDIS Report Preparation & Documentation
We assist in preparing detailed progress reports, compliance documents, and NDIS-specific paperwork, ensuring your business meets regulatory and audit requirements efficiently.

Smart Staffing for NDIS Outsourcing?
Smart Staffing offers affordable, trained, and reliable virtual staff for NDIS providers across Australia. Our flexible, cost-effective solutions ensure seamless support for your NDIS operations, starting at just $1799/month. Enjoy transparent pricing, no hidden fees, and dedicated account management tailored to your unique business needs.
- Transparent Pricing — Starting at $1799/month
- No Long-Term Contracts
- Customizable Staffing Solutions
- Trusted by NDIS Providers Across Australia